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What is the Super
Visa Program?

In 2011, Canada launched the Parent and Grandparent Super Visa program.

Currently, most visitors to Canada may visit for up to six months when they first enter Canada. Visitors who wish to stay longer must apply for an extension, and pay a new fee

With the parent and grandparent super visa, eligible parents and grandparents can visit family in Canada for up to two years without the need to renew their status.

The Super Visa is a multi-entry visa that provides multiple entries for a period up to 10 years. The key difference is that the Super Visa allows an individual to stay for up to two years at a time in Canada, while a 10-year multiple entry visa would only have a status period for each entry of six months only.

Who Can Apply for the Super Visa? Parents or grandparents of Canadian citizens and permanent residents may be eligible to apply for the Super Visa. The applicants cannot be inadmissible to Canada on the basis of health or security, and they may be required to meet specific conditions set forth by the visa office through which they will be applying.

It is important to note that no dependents can be included in this application. Only parents or grandparents, together with their spouses or common-law partners, may be included on an application for the Super Visa.

Feel free to reach out to us if you need help with getting a Super Visa for yourself or for your parent/grandparent.

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What are the Requirements
for the Super Visa Program?

This visa is for parents and grandparents of permanent residents or Canadian citizens.

The parent or grandparent must be considered admissible to Canada and meet other conditions. For example, applicants need a letter of financial support from their child or grandchild in Canada, who meets the minimum required income.

Applicants also need to purchase and show proof of Canadian medical insurance that meets the minimum requirements and covers them for at least 1 year.

Here are some important points to consider and understand related to the medical insurance requirements:

  • The medical insurance is a mandatory requirement and must be for a period of 1-year
  • The coverage for the insurance must be a minimum of $100,000 CAD or more.
  • The insurance effective date will be the date of arrival of parents or grandparents
  • In order to qualify for pro-rated refund or full refund, it is important to ensure your insurance company is aware of the visa status, arrival dates, and the departure dates. Your MySuperVisa advisor will also be able to provide any assistance you require.
  • Parents or Grandparents that have pre-existing medical conditions may or may not be eligible depending on the insurance provider, and therefore it is important to review the policy to ensure it covers your requirements. Feel free to call us or chat with us for any assistance.
  • If your parents or grandparents are looking to extend their stay in Canada, they can renew the same policy for another 1 full-year and must be done 10 business days prior to expiry, or they may use our services to get a different policy that maybe more inline with their new requirements or pricing.
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What are the Requirements
for the Super Visa Program?

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You Asked. We Answered.

  • Do you need Insurance for the Super Visa program?

    Yes. It is a mandatory requirement from the Government of Canada.

    During the time in which your sponsored parent or grandparent is waiting to become an official permanent resident in Canada, they do not have access to the health care that all Canadian residents have access too.

    Thus, if any medical emergency were to come up it can get expensive. Thus to ensure that there is adequate financial support in case of medical emergency it is required to have medical coverage. This is to protect your family member and to ensure they receive the medical attention they would require in case anything were to happen.

  • What are the Super Visa Insurance Requirements?

    The insurance must be valid for 1 (one) year;

    Provide emergency medical, hospitalization and repatriation coverage;

    Have a minimum coverage of $100,000;

    Be valid for review by immigration/customs officials.

  • Should I buy the insurance through MySuperVisa.ca or buy it directly from the insurance provider?

    There are no cost savings in buying it directly. You pay the same premium whether you buy through us or directly. However, when you buy through us, we help and support you with your claims, and you can be rest assured that a dedicated professional is able to help you navigate the policy, explain you the details, and also provide aftercare support.

  • Is it better to get a separate policy for each spouse, or a joint combined policy?

    It is recommended to purchase separate policies for each spouse. A joint policy may create complications for one spouse when the other has to leave early or issue a claim. This may limit coverage for the other spouse.

  • What does Pre-Existing Medical Conditions mean?

    Generally, stable pre-existing medical conditions means that:

    a) did not require, or was not referred for any medical consultation;

    b) did not require a change in type or dosage of medication.

  • What happens if the parents/grandparents leave early or decide not to come?

    The Insurance is Refundable and can be cancelled if the SuperVisa is denied, however in case of early departure from Canada, you get a Pro-Rated Refund back from the date you submit departure proof.

  • If the super visa is denied, will I get full refund?

    Yes. All insurance providers offer a full premium refund for your policy if your super visa application is denied. To complete the refund, they require a copy of your visa denial letter.

  • What is a deductible?

    A deductible is the amount of covered expenses, per claim OR per policy (depending on your insurance terms), that you are responsible for paying before any remaining covered expenses are paid under your policy. A deductible can help in reducing the overall cost of the insurance premium.

  • Do I pay the deductible amount each time I have a claim or is it one per policy?

    Depending on the insurance company you choose, and the terms set forth in the policy, this can vary. However, in most cases, the deductible is paid each time you have a claim. For example, if you have a $250 deductible, and you put out a claim for your insurance 3 times, you will have to front the $250 three times before any additional amounts are covered by your insurance provider.

  • How do I submit a claim?

    It's super simple! Depending on the insurance provider, you can simply download the claim form, fill it out and email or mail it to them depending on the provider's instructions found in their Policy Wording's document. Or you can put in a call to their Claims Support Team. Need help? Feel free to chat or call us, and we can point you in the right direction and provide support.

    Here's a quick list below of the insurance providers and their phone numbers / claim form link

    Allianz - Call toll-free on 800.995.1662 or worlwide collect on +1.416.340.0049 or click here to download the claim form or visit Claims @ Allianz to submit a claim online.

    GMS - Call toll-free on 800.667.3699 or click here to download the claim form

    Travelance - Call toll-free on 888.831.2222 or click here to download claim the form

    Travel Shield - Call toll-free on 844.460.8324

    21st Century - Call toll-free on 877.882.2957

    Tugo - Call on toll-free on 800.663.0399

    Destination Canada - Call toll-free on 866.261.4441 or click here to download the claim form

    Ingle - Call toll-free on 800.203.8508

    Blue Cross - Call toll-free on 800.387.2538 from Quebec and 800.557.3907 from anywhere else in Canada

  • When should I submit a claim?

    You should ideally call before seeking medical attention, or atleast within 24 hours if it's not possible to do so to avoid any additional charges. Some insurance providers have additional charges levied if the claims process is not followed properly.